2015 - Resume for Jason McLain

Jason McLain

4202 Coursey Lake Road, Douglasville, Georgia 30135

Objective

To obtain a position where I can best utilize my extensive Salesforce.com administration, support and development experience while also honing and expanding my Salesforce skill-set.

Skills

Salesforce Development
Apex Classes, Visualforce Pages, Triggers, Test Classes

Salesforce Administration
Security, Configuration, Backups (system and metadata), Migrations, Data Imports/Exports, Reporting

Salesforce Utilities
Force.com IDE, DemandTools, Data Loader, Excel Connector, Clicktools, Workbench

Database Admin
Install, Create, Backup, Recover, Update, Upgrade, Secure, Maintain, Oracle, SQL Server, MySQL, PostgreSQL

General Admin
Unix/Linux, Windows, Security, Networking, EMail, SVN, Ant, Eclipse

General Office
Excel, Outlook, Exchange, Word

General Programming
PERL, VB, SQL, Java, Javascript, HTML, Unix/Linux shell

All-Purpose

Technical Writing, Communication, Organization, Problem Solving, Troubleshooting, Research, Support, Leadership, Initiative,

Experience

UnitedHealth Group, Salesforce Developer Atlanta, GA (January 2015 - Present)

Primary developer for mission critical health insurance applications
Development, documentation, and maintenance of Apex Classes, Visualforce pages, Workflows, Validation rules, etc.
Processing and importing data from various sources
Administration tasks including maintaining and creating custom roles, profiles, objects, reporting, and security

Allscripts, Salesforce Administrator Atlanta, GA (2010 - 2015)

Configure, maintain, and support Allscripts’ Salesforce.com implementation with over 6000 users
Configure and maintain all aspects of the Salesforce environment including roles, profiles, assignment rules, workflows, portals, email to case, new fields, custom objects, reports, backups, security, etc.
Migration from Oracle CRM OnDemand to Salesforce
Assist in massaging and importing data using DemandTools, Data Loader and Excel Connector
Develop and maintain documentation of any and all changes to the Salesforce environment
Maintain, develop and debug Apex, Triggers, and visualforce pages (300+ Classes, 100+ Pages, 30+ triggers)
Develop and debug Apex test classes

Eclipsys, CRM Administrator Atlanta, GA (1996 - 2010)

Primary administrator/developer for Eclipsys’ Amdocs/Clarify CRM implementation
Primary administrator for Eclipsys’ Oracle CRM OnDemand implementation
Multiple data migrations resulting from mergers/acquisitions
SQL Server/Oracle database administration (installs, updates, migrations, backups, tuning, security, etc)
Unix (AIX) and Windows (NT, 2000, 2003) system administration

Education

Southern Polytechnic Marietta, GA (1991-1993)

Bachelor of Science - Applied Computer Science, Minor: Software engineering

Middle Georgia College Cochran, GA (1987-1991)

Associates degree - General Studies

Certifications

Salesforce Certified Developer

References available upon request